Dear Toshiba

Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
1-949-583-3000

I am trying to get another copy of my operating system disk but I can not seem to find anyone who will give this to me. I have a Toshiba Satellite (model Number A75-S2112). I called customer service and she told me that it would cost 44 dollars. Why is it so expensive for another copy of this disk? I have already paid for a license for Windows Home edition. I just need the disk. You can not tell me that it costs you 44 dollars to press another copy of this disk and ship it to me. AOL sends out disks by the truck load and they don't charge 44 dollars. I am sorry if I seen annoyed but the woman on the other line seemed content on charging me 44 dollars until she stated that I cold get the slower delivery price for 39 dollars. She seemed like she was trying to con me. I have tried to to send you an email but it keeps asking me for my customer number. That is a great way in telling me that I am not prepared to speak with you becuase I do not have this number.

Thank you for your time in this matter.
1-641-237412
1-641-236591


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